This simple web based portal allows your clients to register their alarm information, emergency contact, owner, key holder, and financially responsible party. (This data can be exported to your CAD or RMS to update so you have current data annually)
Our system will monitor for false alarm codes and once identified, put them through our calculator to determine the status. This status is then shown within our monitoring and processing site with prompts for directions to handle.
Once a false alarm is identified, our system will notify offenders under the threshold that they have had an event. For departments that allow multiple events below threshold, the number will be identified and included within the communication to the offender.
On billable events, the bill will automatically be prepared and placed in a queue to be delivered to the customer (either electronically or by mail – your choice).
Once billed, our system will track and remind of the status of any account. It can be set to send auto-reminders or to prompt your or our staff to follow up. It is truly a remarkable program and has allowed us to average over 95% on our collections from False Alarms without the use of a collection agency.